Refund Policy
At GET A BOOTH, we understand that unexpected situations may occur, which is why we offer the following cancellation and modification policies for your convenience:
All sales are final once an order is placed to ensure the accuracy of our inventory. However, if you need to cancel a completed order, we will consider your request based on the following criteria:
- ECancellation requests made more than 90 days prior to the event date are eligible for a 50% refund of the total payment received.
- ECancellation requests made less than 90 days prior to the event date are not eligible for a refund.
Please note that any modifications to the event date and/or shipping details are allowed at no additional charge. Additionally, we offer a flexible reservation policy that allows you to hold your booth rental reservation for up to a year past the original event date. This gives you the flexibility to reschedule or use the booth rental at a different event in the future.
We strive to provide excellent customer service and understand that circumstances can change. Please don’t hesitate to contact us if you have any questions or concerns regarding our return policy.
Customer Support
If you need assistance during your rental period, our team is just a phone call or email away. We pride ourselves on providing excellent customer service and will do everything we can to ensure your event runs smoothly. Call or text 1-800-674-8758 or send us an email on services@getabooth.com